How to Choose a Broker?

In a market exceeding US$6 trillion in daily turnover, selecting a broker is an intimidating task for many new . Complicated language and an overwhelming choice of brokerages makes distinguishing between the respectable and unfit difficult.

Ultimately, the first step is taking into account your requirements. Are you a scalper executing several trades a day with a small account or a longer-term position operating a larger account size, and only engaging once a week? These are the types of questions you must answer prior to exploring the brokerage landscape.

Our assignment, therefore, is to peek under the hood and expose essential broker knowledge and emphasise correct
questions to ask a broker of interest.

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Regulation and Safety of Funds

Due to the nature of the decentralised, or over-the-counter, market, risk and fraud is a fundamental
concern.

Consequently, determining if a broker supports regulatory compliance is a first port of call. Regulatory bodies oversee the operations of regulated brokers, administering strict rules and laws to safeguard accounts.

Regulatory and legal documents are (or should be) available on all regulated brokers’ websites and you are urged to review these thoroughly.

Aside from most regulated organisations subjected to guidelines such as the ‘Net Capital Rule’—requires brokers to hold sufficient (liquid) reserves to satisfy claims—regulation also ensures brokers segregate funds at leading global banking organisations. Client funds should never be used to meet broker expenses.

Top regulatory bodies to be aware of:

  • United States: Futures Trade Commission (CFTC)
  • Australia: Australian Securities & Commission ()
  • United Kingdom: Conduct Authority ()
  • Cyprus: Cyprus Securities and Exchange Commission ()
  • Question the broker’s regulatory bodies and ensure client funds are segregated.

    Why Trust Us?

    The Brokerreview website is a leading resource for online s. Created by s for s, our research provides insightful information and extensive comparisons, exploring 100s of brokers. Our recommendations, therefore, not only help newer s, but also old hands as well.

    Security, regulation, commissions, customer support, and platform functionality are just a handful of factors you must take into account before choosing a broker to work with.

    Customer Service

    As retail FX and continues to gain popularity, independent have become increasinglydemanding. And rightly so.

    Following on from regulatory checks, a quality assessment of a broker’s customer service is a recommended second
    port of call. Customer service is where and s head for when things don’t go according to plan or need additional information.

    Trustworthy brokers usually deliver a 24/7 customer service operation in a multilingual setting. The most popular communication avenue is a Live Chat Service. Options to call, email and write should also be available, with contact addresses for all brokers’ offices accessible on their website.

    It’s advised to test the customer service team’s response using their chat function on at least three occasions, preferably in the morning, then midday and in the evening. Waiting times should be short (less than a minute) and answers clear and to the point. There’s nothing worse than communicating with incompetent representatives.

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    Start with The Broker Review’s Choice

    Find out our pick with detailed comparison

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    Broker Business Model

    Recognising there’s a number of broker business models is imperative and is considered a third step in your search for a broker to work with.

    brokers operate either through a dealing desk or a non-dealing desk model, as well as a ‘hybrid’ between the two. They may also be referred to as A-book (counterparty to client trades but directs orders [risk] to liquidity providers) and B-book (market makers—liquidity providers that retain client positions on their books).

    Dealing desk models (B-book) create liquidity for clients—the counterparty—and are often stated as ‘market makers’. with a market maker, nonetheless, does open up a potential conflict of interest. However, most well-known reputable brokers, which work similar to dealing desks in large institutions, simply provide liquidity. It’s also important to realise market makers can (and do) offer fixed spreads, though some provide a variable spread and commission-based structure.

    A non-dealing desk operation (A-book) remains the counterparty to your trades though offsets the position upstream to liquidity providers. ECN brokers (an aggregation of quotes from multiple liquidity providers), STP brokers (orders routed to a broker’s liquidity provider) and DMA brokers (access to a genuine exchange price feed) are normally classified as non-dealing desk brokerages. Brokers in this category work with what’s known as variable spreads and commission arrangements.

    Ultimately, as long as the broker is reputable, using either a dealing desk or non-dealing desk system is an option.

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    Fees and Commissions

    Fees and commissions are an important element in broker selection. Understanding how a broker generates revenue is the next proposed step in your broker quest.

    When speaking with , the term ‘spread’ is commonly brought up in conversation. Spread refers to the difference between the Bid (the price can sell) and the Ask (the price can buy): the Bid/Ask spread.

    It is suggested to enquire whether the broker adopts a variable or fixed spread system. Points to be aware of are a fixed spread tends to remain within a fixed range (2-3 pips, for example) irrespective of market volatility. Variable spreads, as the name implies, varies dependent on market volatility. If a broker is selected that adopts a fixed spread,concerns regarding spread widening during periods of volatility is lessened. Yet, if you normally trade in active market sessions, you may find variable spreads offer a cheaper alternative than a fixed spread market.

    Commissions vary among brokers, an amount deducted from your account equity prior to executing a trade. Swap is another consideration for who keep positions open overnight (beyond 17:00 pm EST).

    Some brokers also have inactivity fees to consider; others support a no-fee structure on deposits and withdrawals. These are points worth asking brokers about, enabling a clear comparison. Ways of avoiding inactivity fees are by executing a trade on your account.

    The key takeaway, of course, is to fully understand the commission structure before opening an account with a broker. Reputable brokers have this information displayed on the website in an easy-to-read format. Contact their customer support if unsure of any terminology.

    Also, question the broker to ensure what rate you’re eligible to receive as this affects the initial margin percentage rate you receive.

    Account Types

    Account types differ across the broker spectrum, as does minimum investment (starting deposit). Below is an overview of the various account types you may come across.

    Standard Accounts are common among brokers, generally carrying a higher variable ‘spread cost’ though areoften accompanied with a zero-commission arrangement. Given the higher spread, these accounts are favoured among swing and position < (longer-term market participants).

    Additional Accounts alongside the standard offering—often adopting different account labels, such as ‘Raw Account’—commonly take on a lower variable spread range, but are usually subject to commissions (per lot). You’ll see and day favour these account types, encouraged by lower spreads.

    Bottom line, read account features before a decision is made to ensure it meets your personal (and ) needs. If uncertain, contact their customer support team and request further clarification.

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    Market Coverage

    By this point, you should have shortlisted the worthiest brokerages. Further refinement is necessary, however.

    While most brokers offer a wide range of currency pairs to trade, may elect to explore additional markets, such as individual shares, , and currencies, for example. The majority of respectable brokers provide a dedicated webpage demonstrating the key markets they offer.

    The best brokerages will at least offer access to more than 40 currency pairs (major, minor and exotic currency pairs), individual shares, , major indexes and currencies.

    Does the broker provide the instruments you wish to trade?

    Confirm the shortlisted brokers cover your traded markets, as well as facilitates access to a range of alternative markets.

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    Platforms

    Meta 4 () and Meta 5 () are widely accepted third-party platforms among the retail community; both should be able to be downloaded from the broker’s website to your desktop computer or mobile device.

    commands the lion’s share in terms of usage and, by extension, brings with it an enormous community of .

    was largely constructed to facilitate (developed in 2005), while (developed in 2010) is a multi-asset platform available for on , futures and markets. A number of differences exist between the two, though both work with a similar interface. It’s important to note that many appreciate the Depth of Market (DOM) option with (broker fed).

    Therefore, it is expected that the majority of brokers provide these platforms.

    Questions to ask the broker:

    1. What platforms are offered?

    2. Are proprietary platforms available, and is there an additional fee?

    3. Do each of the platforms accommodate various technical indicators and price action tools?

    4. Is Depth of Market (DOM) available?

    5. What risk management features do the platforms provide? Is there an option to use a trailing stop, for example, or do we have to download this from an external source?

    Research and Education

    A dedicated research platform provided by the broker is a plus.

    Industry experts delivering daily and weekly market analysis benefits newer and helps older hands stay abreast with the ever-changing market landscape. The majority of brokerages offer this service for free; others require a minimum deposit to access this service.

    In addition to market analysis—both technical and fundamental analysis—many brokers run regular webinars and seminars. This allows to learn in an interactive environment, with many organised in multiple languages.

    For those interested in furthering their understanding in the market, selecting a broker that offers a continuous flow of educational material, regular webinars and market analysis is a MUST.

    It is recommended to enquire about the research and education offered by the broker.

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    Reviews

    Not many companies escape the wrath of consumer scorn, and brokers are no different.

    Although researching a broker’s credibility involves scanning through reviews, and s are urged to adopt a ‘guarded’ stance and accept only dependable sources.

    Some negative reviews are losing in search of ‘comfort’, seeking to soothe their wounds by blaming others for their failures.

    At this point, you will have filtered your broker choice down to one or two preferences. The main thing is to remain objective when reading broker reviews and factor in other elements that have been highlighted in this article.

    Our Choice

    Based on research, FP Markets stands tall as a one-stop shop for and .

    We found FP Markets deliver an outstanding service across the board:

  • Multi-regulated global Broker with 16 years of industry experience.
  • Outstanding 24/7 multilingual customer support service.
  • Offers highly competitive interbank spreads available from 0 pips and competitive up to 1:500.
  • Provides a choice of , and platforms.
  • Broad range of markets to trade.
  • Generous Research and Education.
  • Low commission structure and tight spreads.
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